Partner Construction Customer Care is powered by clixifix®, Customer Care simplified.

With our management teams’ wealth of experience working for major housebuilders throughout the industry, we found that nothing was more frustrating than the Customer Care systems that were commonplace in the sector. Inefficient methodologies utilising out-dated technologies was leading to miscommunication, wasted time and low levels of customer satisfaction.In 2012, we decided to flip these negative experiences into a positive and began to develop clixifix®. Drawing from this experience, we were able to develop a new application that included features to specifically address the major issues we faced.

 

Read more about our success story here.

 

 

Partner Customer Care Policy

Our Mission: ‘To be recommended ’

Partner is committed to delivering a high quality service to all its clients.

Our aim – achieved through consultation and working in partnership with all our clients – is to get things right first time.

Our systems have been developed so that we react in a speedy and efficient manner, always giving due regard to agreed KPI’s.

Our commitment:-

• To strive for all Partner properties to be handed over with zero defects.
• To fully embrace continuous improvement of our innovative systems and processes.
• To provide our clients with all relevant information on time, every time.
• To listen and respond to our clients’ suggestions and observations.

 

We do this because we care…

Barry Smith.
Group Managing Director (Partner Construction) & clixifix Co-Founder