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Partner Customer Care Policy
Our Mission: ‘To be recommended ’
Partner is committed to delivering a high quality service to all its clients.
Our aim - achieved through consultation and working in partnership with all our clients - is to get things right first time.
Our systems have been developed so that we react in a speedy and efficient manner, always giving due regard to agreed KPI’s.
• To strive for all Partner properties to be handed over with zero defects.
• To fully embrace continuous improvement of our innovative systems and processes.
• To provide our clients with all relevant information on time, every time.
• To listen and respond to our clients' suggestions and observations.
We do this because we care…